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FAQs

Q: How can I preserve my jewelry?
A: To keep your pieces from Nora Jade at their best, avoid contact with liquids such as iodone, perfume, and sunscreen. If your pieces are not solid 14k gold, refrain from wearing them in the shower, pool, and ocean. Some of our pieces are delicate and therefore, we recommend removing them before working out or doing any heavy lifting. These tips will help preserve your jewelry and refrain your pieces from tarnishing.

Q: Does your jewelry contain nickel?
A: No, all of our jewelry is completely nickel + lead free.

Q: Do you offer discounts?
A: Yes we do! Follow us on social media @bynorjade, to be kept up to date with any offers and coupons!

Q: What is your jewelry made of?
A: Our jewelry is hand-crafted using a variety of high quality materials ranging from sterling silver, 14k gold fill, and solid 14k gold. Exact materials associated with each style are listed on their product detail page.

Q: What is 14k gold fill?
A: 14K gold fill consists of an external 14k gold shell over a base metal and is generally considered to be one of the best alternatives to pure gold, both in longevity and durability. It is far superior to gold plating and has much more value. Gold fill provides the look and feel of real gold without the high cost. Gold fill can retain its exterior gold shell and finish for years with proper care.

Q: How do I know my ring size?
A: The most common ring sizes for women range from US sizes 5-9, with a size 7 being the average ring size and most popular. Midi rings typically range from US sizes 1-5, with sizes 2 and 3 being the most common. Midi rings are usually 3-4 sizes smaller than your normal ring size. For example, if your normal ring size is a 6, most commonly, a size 2 or 3 midi ring would be appropriate.

If you’re unsure of your ring size, I would highly recommend being professionally sized at a jeweler. If that’s not feasible, I would also recommend the website, findmyringsize.com. This website allows you to measure your ring size using rings you already own.

*Please note, stacking rings usually fit best if they aren’t too tight, as they’re meant to move individually on your finger and be a more comfortable fit.

Q: How do I know my necklace length?
A: Necklace lengths are all personal preference and can vary on the look and occasion that you’re going for. The most common necklace length on women is 18”. Please look at the Women’s Standard Necklace Sizes below to get a better description and more information to see which length is most appropriate for you.

Women’s Standard Necklace Sizes:
12.5″-14”: Fits like a choker and wraps closely around the neck.
16”: Falls perfectly around the base of the neck like a collar and falls just at the collarbone.
18”: A common choice for women that sits elegantly just below the collarbone.

Exact details on chain lengths will be listed on the corresponding product detail page.

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