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frequently asked questions

How can I preserve my jewelry?

To keep your pieces from Nora Jade at their best, avoid contact with liquids such as lotion, perfume, and sunscreen. If your pieces are not solid 14k gold, refrain from wearing them in the shower, pool, and ocean. Some of our pieces are delicate and therefore, we recommend removing them before working out or doing any heavy lifting. A jewelry care card comes with every jewelry order. These tips will help preserve your jewelry and refrain your pieces from tarnishing. 

What is your jewelry made of?

Our jewelry is hand-crafted using a variety of high quality materials ranging from sterling silver, 18k gold plating, 14k gold fill, and solid 14k gold.  Exact materials associated with each style are listed on their product detail page.

What is 14k gold fill?

14K gold fill metal consists of an external 14k gold shell over a base metal and is generally considered to be one of the best alternatives to pure gold, both in longevity and durability. Gold fill provides the look and feel of real gold without the high cost. Gold fill can retain its exterior gold shell and finish for years with regular care.

What is Posh by Nora Jade?

Posh by Nora Jade is our home + accessories line! We design and handcraft pieces exclusive to Nora Jade. We additionally love to support small businesses just like us! Make sure to follow us on social media @poshbynorajade to get exclusive looks on sneak peeks and new arrivals. 

What is your social media?

We have two main social media accounts! Our jewelry handle is @bynorajade on Instagram, Facebook, and Pinterest. Our home and accessories handle is @poshbynorajade on Instagram and Facebook. Make sure to follow us and tag us for your post to be featured! You can also use the hastags #bynorajade and #poshbynorajade so we can see your posts! 

Do you offer discounts?

Yes we do! Follow us on social media @bynorajade (Instagram and Facebook) for our jewelry and @poshbynorajade (Instagram and Facebook) for our home and accessories, to be kept up to date with any offers and coupons!

Do you offer military or first responder discounts?

Yes we do! We love to support both first responders and military personnel (both active and inactive). Nora Jade offers a 20% off discount to those whose qualify. Please contact us at hello@norajade.com to receive more information.

How do I know my ring size?

The most common ring sizes for women range from US sizes 5-9, with a size 7 being the average ring size and most popular. Midi rings typically range from US sizes 1-5, with sizes 2 and 3 being the most common. If you’re unsure of your ring size, we would highly recommend being professionally sized at a jeweler. If that’s not feasible, we would also recommend the website, findmyringsize.com. This website allows you to measure your ring size using rings you already own. Your ring size reading should be accurate as long as you follow the instructions.

Please note, stacking rings usually fit best if they aren’t too tight, as they’re meant to move individually on your finger and be a more comfortable fit.

How do I know my necklace length?

Necklace lengths are all personal preference and can vary on the look and occasion that you’re going for.  Please look at the Women’s Standard Necklace Sizes below to get a better description and more information to see which length is most appropriate for you. 

Women’s Standard Necklace Sizes:

14”: Fits like a choker and wraps closely around the neck.

16”: Falls perfectly around the base of the neck like a collar. On a petite woman, it hangs loosely around the neck and falls just at the collarbone. On a plus size women, it may sit more like a choker.

18”: A common choice for women that sits elegantly on the collarbone.

Exact details on chain lengths will be listed on the corresponding product detail page.

Still have questions?

Fill out our contact form or email us at hello@norajade.com .

 

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